OUR RETURN POLICY
Refunds:
- Once the product is returned, please allow up to 25 days to receive a refund.
The refund will be sent to the method of payment used.
Returns:
- 30-day return policy from the day of delivery
- Product must be unused
- Must send a picture of the product prior to returning for approval
- Must provide order number or proof of purchase
- Customer is responsible for paying return shipping costs
Return Address:
2501 Ampere dr. Louisville KY 40299
WHY WATER STONE?
Natural Stone Composition
Our mats are crafted from diatomaceous earth, a naturally occurring mineral formed from fossilized aquatic microorganisms, also known as "sea grass."
Mold & Bacteria Resistant
Our stone composite naturally absorbs moisture, preventing mold and bacteria by drying it out quickly, keeping your space clean and fresh.
Get in touch with us
Have questions or need assistance? Reach out through our contact form, and we'll be happy to help with anything you need.
Water Stone is committed to
creating products that are